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Jae Co Kitchens & Baths For more than fifty years, The Jae Company has been designing functional and pretty living spaces for homeowners throughout Central Ohio. Our experience is 2nd to none. We have worked hard to gain the trust of 1000's of families by giving the highest customer service, representing the best quality products and designing down to the very last detail.
Reviews (10)
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Joseph Morgan
Oct 24, 2021
The team from The JAE Company was wonderful from start to finish. They suggested an enhancement to our original remodel design which we would have never considered. They patiently guided us through the planning process. The project schedule was shared before starting so we knew what to expect. Their crew was very professional and cleaned the work area daily. They finished ahead of schedule and we are so thrilled with the results. We love our new master bathroom and will enjoy it for years to come.
Bethany Morgan
Aug 24, 2021
We used the Jae Company for our kitchen remodel and couldn't be happier! We worked with Jen who came out to our home to measure and laid out a great design. From design to delivery, the team did an excellent job and was very responsive and communicated well! The quality of our cabinets, hardware, etc. was exactly what I envisioned. They were very patient with my indecisive nature and worked well to accommodate our budget. Would definitely recommend for any kitchen or bath remodel!
Chris Shivly
Jun 25, 2021
We had a great experience with their design team. Our cabinets and counters look beautiful! We were surprised to find out that they are a appliance dealer. Couldn't be happier with our choices and end result.
Janet Truog
Jun 11, 2020
The JAE Company installed all new cabinets, drawers and tile back splash in my kitchen. It was a great experience from start to finish - they are true professionals! Their guidance and suggestions throughout the design process was top notch. The cabinets work great and look fabulous. I received regular updates and the project was completed on schedule. I'm so impressed with the quality of the product and workmanship. Well done!
Christian Inskeep
Apr 01, 2020
Eh. Mostly kitchens, not much on baths. Can't tell you much. Nobody talked to me. Passed receptionist and 4 other staff without a word. No literature laying out to peruse. Model kitchens look nice.
Joe Cleary
Feb 12, 2020
We decided to have our kitchen and master bath remodeled so we went to Jae because they had been in business for many years. We spoke to a designer named Tyler (he would quit the company shortly after our project was started) and he came up with a design we liked so we decided to go with them. I've done several projects myself over the years and consider myself a little better than average DIY'er.

But in the interest of time and professionalism we decided to go with Jae. We were told there would be two crews working in each area of the house. It turned out approximately 95% of the time the same single individual came to work at our home. He was taxed with all forms of work, including electrical, plumbing, tile, finish work, etc. I came to find out far into the renovation he wasn't licensed to perform any of this work.

We had many ongoing issues with the work being done. Several jobs had to be torn out and completely redone. The owner was out countless times and agreed the work was subpar. At times I found myself helping out and lending my own tools to get work done. We were told it would take seven weeks to complete the job. After seven months we told them to just get out and we would finish and repair anything ourselves.

It has been less than three years and tiles are cracking on the floor. Grout is washing out of the floor tiles in the shower. (Probably used wrong type of grout) The kitchen cabinets were quite expensive but have an inferior finish on them. The paint is already wearing off, among other issues. So, now we are going to have to spend more money to fix their mistakes. I would not recommend this company for any work you may need done.
T. Paciorek
Feb 03, 2020
They represent a number of mid-to-high end cabinetmakers. Very nice showroom, although some of their displays are dated with regards to hardware. Difficult to find anyone inside really looking to _sell_ anything, though. went in there with a significant budget, but couldn't get anyone's attention to take the money. Odd way to do business, but I guess it works for them!
Linda Lewis
May 20, 2018
I would like to recommend Jae Company but can't. A salesperson came to my condo to talk about renovations on two bathrooms and a kitchen including all appliances. She took measurements, discussed options and suggested that an estimate might take a couple of weeks to give her time to meet with installers. It is now five weeks later and I've never heard from her. I don't know if she forgot about me or felt my projects were too small. I haven't called because I don't want to do business with a company that fails to honor commitments.
Chris Kelley
May 16, 2017
Currently under contract to have JAE do a small bath remodel project. Have used general contractors in the past and been VERY satisfied. Started working with a design rep in April. She quit; got assigned a new rep. Signed contract in May. They have yet to begin the project. New rep is MIA a lot. Now looking at mid-August start date. Even if actual work goes well, process has been severely tainted by really poor customer service, poor communications, and significantly loss of time. April to August to even start the project. Will be going back to general contractors in the future.
Chris
Dec 18, 2012
Visited Jae Company on Lane Ave when I decided to remodel my kitchen. The woman in the showroom acted like she was doing me a big favor to wait on me and answer my questions. She wasn't busy, I was the only customer yet I couldn't get much information, she didn't offer any suggestions or ideas and appeared to be eager for me to leave! Apparently "customer service" is a phrase she has never heard. I shall be going elsewhere.