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Founded in 1983, The Kitchen Shop is a third-generation, family-owned design/build company specializing in helping homeowners create the bathrooms and kitchens of their dreams. With showrooms in Kalamazoo, Lansing, and Battle Creek, as well as an outlet store in Marshall, we are proud to serve homeowners across Michigan. At TKS, we leverage our nearly 40 years of kitchen and bathroom design experience to deliver truly custom solutions for homeowners and builders alike. Our interior designers take a personalized approach, creating custom cabinetry, countertops, and more that are ideally suited to our customers' unique needs and budgets.
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As West Michigan's premier kitchen design and bathroom remodeling center, our design specialist are committed to providing the best service, and the finest kitchen & bath products. Our company has been built on satisfied customers time and time again. Whether your project requires a full renovation or you are simply looking for new plumbing fixtures, our team is dedicated to ensuring you receive the best possible service in the area.
Below we have created a tool to help you understand what goes into an overall budget for remodeling projects. While no two projects are the same it should allow you to create the framework of a budget for your project. That said, there are many variables that must be considered, so please contact a design professional to discuss your project.
During the initial consultation our design consultants will discuss your personal style, goals your kitchen, bathroom, or other living space, remodel budget, and timeline in order to provide you a roadmap for your home renovation project! You can either schedule an in-person appointment or a virtual consultation with a designer from our Battle Creek, Kalamazoo, or Lansing location.
The Kitchen Shop is among the top interior design companies in Michigan. Since the very start, our mission has been to anticipate and exceed our clients' kitchen expectations, which has contributed to our growth in size and reputation. Our number one priority is to understand each client's specific needs, ideas, and vision to implement them throughout the entire creative process. At The Kitchen Shop, our methodological approach to interior design lets us fully understand what solutions our clients really need.
Reviews (12)
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Colette Konkle
Jan 21, 2022
We paid in full, as required by the Kitchen Shop on July 7, 2020 for new cabinets as part of our kitchen remodel. It has been over a year and a half and we are still waiting for the kitchen to be complete because the Kitchen Shop keeps sending defective cabinet doors. They have been slow to respond and seem to lack any creative problem solving skills.

They continue to reorder the same doors from their same supplier over and over again despite not getting any better results. It's the very definition of insanity. They blame the supplier, Mid Continent Kitchen Cabinets, but at some point we wish they could strategize for a way to deliver what they promised us and were paid for in full. It is very frustrating.
Christine O.
Aug 14, 2021
This company does beautiful work, just don't get a leak. Almost 4 years have gone by and we still have a leak from our shower. They tried to fix it, but it keeps coming back. Now they don't return calls and took my post off their FaceBook page. So, a $15,000 bathroom with lumpy peeling walls is what we're left with. This would be a 5 star rating, but we aren't happy with being ignored and still having a leak.
Sally Rice
May 08, 2021
I ordered all new kitchen and master bath cabinets and countertops as well. I was not at all pleased with the communication or professionalism of the Mike Koning. I would not recommend using him or his services. Totally wish I would of chose a different company to work with as well as a different brand of cabinets. This job was in 2018. Not one person from this company has ever called or come out to our house to see the finished job.
Joanne Wright
Apr 08, 2021
I had a small kitchen and very little cupboard space. Victor came in, measured and worked some magic coming back with a design. Chris Grimes brought it to life! I'm thrilled with the job they did! So happy and the price was much less than their competitors and I got so much more. I highly recommend them
B. M.
Mar 20, 2021
I've used these people for years when I owned rental units. I moved away and was looking for a specialty vanity. I was glad they were still in business. Their prices are fair and the staff is friendly. I'm looking forward to get my new vanity and put it in.
Betty Dennis
Jan 12, 2021
I called and explained exactly what I needed. I was told they could do the work. However, when I arrived for the appointment, I was basically stopped at the door and was told they couldn't do what I needed. The representative didn't even try to figure out what I wanted. He made it clear that he didn't want my business. I got off of work early for a two-minute conversation. A waste of time!
Todd Geren
Dec 10, 2020
Great place to get all your remodel needs met and a very knowledgeable and helpful staff
Stacy Hopkins
May 17, 2020
Great customer service! Teresa, Kimmy, Nikki & Chris are my favorite
Gary Locke
Feb 09, 2020
The people are very friendly and knowledgeable especially Kim and they actually have kitchen models for you to look at to compare colors for countertops and paint.
Claire Dossin
Dec 09, 2019
We had a really awful experience working with The Kitchen Shop to redo our kitchen - it took over 8 months to have a fully functioning kitchen again, for what should have been a quick and easy reno. The tile guys installed chipped floor tile despite us having PLENTY of spare pieces, our butcher block countertop was ordered incorrectly, and when we eventually received the correct top, a huge gouge was taken out of the sink area, and SO many other little issues.

The Kitchen Shop really didn't do anything to remedy any of the issues we had. Our kitchen looks great, but I can't walk in without getting frustrated, even over a year after completion.
Suzie D.
Jul 07, 2019
It's the place to go for quality kitchen cabinets. I was always told " you get what you pay for" Jeff and I talked about what I wanted and he did just that plus more. I have 4 very small drawers that to me are useless. He showed me that with a smaller sink I could have useable drawers. And the price was not has bad as I was thinking. I was thinking 25000 it was only 16000. Not bad not bad at all.
Ruth B.
Sep 02, 2016
Worst mistake I've made in remodeling! If you have lots of time and lots of money to waste this is the place for you. I tried to get a bathroom remodel done and began talking to Jeff from the Battle Creek Kitchen shop in April, by August nothing had been done except the expected price inflated by $4000. Finally I just told him that I would take the materials he ordered but I was going to have the work completed by another contractor.

I found someone that was more ambitious and $6000 cheaper! As my new contractor worked on the project we found some shortages on the supplies that were supposed to be ordered by the Kitchen Shop. (Still waiting for those to show up) The biggest and most upsetting mistake that Jeff had made was ordering my granite countertop incorrectly. Changing a granite counter top after it has been cut is impossible to fix. So even though I found a worthy contractor, Kitchen Shop still managed to ruin the project in the long run:-(