Kitchen Tops

I have ordered from them twice and they were very knowledgeable and helpful when there supplier was backlogged they helped in getting the issue resolved quickly and I just love my countertops!

Fabulous! great service, perfect fit! il recommend & diffenetly use on next remodel!

We went to Kitchen Tops to redo a cabinet, making it into an eating island. Sales rep was so accommodating showing us all types and styles of counter tops. Even gave us inst. On how to install since this will be a DYI project. Thanks for all of your help! We will definitely return.

Great service! I was looking for a remnant for my workshop and someone referred Kitchen Tops to me. I got there and someone at the front desk immediately took me in the back to go through some options. Seeing the stock it was obvious my needs could not have been met over the phone so I am glad I decided to go in and see what they had onsite. They could not have been nicer and I purchased exactly what I needed.

I then liked it so much I went back another day and a different person took me back and pulled out different options for me to look at, never once making me feel like I was taking up too much of their time as they let me decide on a color. The staff up front when I first got there and after I left all acknowledged me and were very friendly.

Costumer service: 2.5 star very difficult to get someone on the phone. Best way is to press "2" for sales otherwise leave a message and cross your fingers. Management service: 1.2 star - quote "We don't need your business". We were promised cabinets installed before a major company event and due to a "miscommunication" did not have our cabinets ready and was told there would be an upcharge if we wanted it installed in 5 days (way past our original agreed date). Presentation: 3 from their online reviews and pictures we figured this would be a decent company. overall: Disappointed.

Did a great job at our Wasabi Deane Hill location! We had both bathrooms redone in solid surface! Great company to work with! -Andy

Purchased two new vanity tops. Waited two weeks for "custom" fitting tops. Gave measurements and they incorrectly cut the three holes where the faucet, hot and cold levers go! You can see the outer cabinet thru the holes from the pics. No way for the backsplash to fit. The levers nearly hit the wall. I emailed the same day we picked up the tops. The holes were cut incorrectly. ( Forget calling, you need to wait a period of time and listen to the recording and then leave a message).

We had someone come in and cut away the wood so the faucet and levers would fit without any compromise to the cabinet. $100 After five days, a man called from from a Kitchen Tops. He was upset because we didn't give them a chance to see the vanity tops. We explained our house was just listed for sale and their were many ppl scheduled to view our home.

We couldn't have the master bath without countertops. He continued to blame my husband, but the work order doesn't have the size of holes nor the position/ measurement for the faucet or levers, leading us to believe it's a standard size located in the MIDDLE, not higher up. We asked for the $100. The guy hung up on my husband.

Highly recommend them. They did our kitchen a couple of months ago. Great work, on time and a great team to work with. Just got out Quartz top for our bath vanity. As with the kitchen, a great experience.

My last experience did not go very well, and I'm starting to see why. This time everything went as expected. Crystal was outstanding and was able to find a 15-year-old product that we were afraid was not in stock. All the work is top quality craftsmanship, and it was completed on time, and delivered when they said it was going to be. When I came in to pick up my order, I was forced to be an unknowing party to the dressing down of employees by the owner.

This made me very very uncomfortable, and was embarrassing for all employees involved. Great customer service starts with treating your employees right, and what I heard today was not right. It seems to me that this could have been done somewhere in private and not done right in front of customers.

We went to Kitchen Tops looking for a sample piece but after talking with Ashley, ended up ordering new counter-tops for the entire kitchen. I was looking at resurfacing, but she showed us how their prices and quality would outlast that process. They went above regular customer service and finished the new counter-tops before a long holiday weekend. The owners are amazing and wonderful. I couldn't be more pleased with my new kitchen and the service they gave me. I have already recommended them to family members.

I, Armstrong Remodeling, have been using Kitchen tops now for over 12 years as a contractor. I would prefer to use them over any other counter top distributor, especially Lowe's and Home Depot, which tend to order their tops from somewhere like Kitchen tops and pass on the up-charge onto you. Kitchen Tops is very fair with their prices, and the quality and craftsmanship their employees put into making them surpasses the standards. Don't try to do your own tops, it's worth spending a few extra dollars and let Kitchen Tops do it for you.

My experience hiring Knoxville Kitchen Tops was excellent. Everything was as ordered, the timeline was as promised and they went far beyond any expectation to help solve a problem created by a prior contractor. I am very thankful for their service and highly recommend them for your project.

Really went above and beyond! We had an issue in beginning with measurements but this company made it right and really exceeded my expectations. Would recommend to anyone and use again!

Ive used Kitchen Tops twice now for WilsonArt countertops in my home. Both experiences have been great. Amanda was very helpful in the ordering process and Matt in production resolved an issue after the sale very quickly. The pricing was competitive and they beat the quoted completion time.

We have shopping around for a while now for counter top options for our bathrooms and kitchen. During this time we were told about Kitchen Tops by a family member who has used them before and it's been quiet a blessing! My cousin has the tops in her bathrooms and I love the options they offer to give you an individualized product. Not only are her top/basins beautiful and quality material but the installation is sturdy and just what we've been looking for.

I stopped in the get an idea of the selection and process for ordering and was blown away by the friendly attentive ladies in the show room. One of the ladies showed me samples of different types of counters and explained their lifespan, another talked to me about pricing for the counters, ordering, and installation. They were very thorough in answering all of my questions.

After having purchased counters (and installation) for another home from a "bog box" store it was so nice to have the personalized service from a small business. We look forward to working with Kitchen Tops on our kitchen remodel soon!