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Schollman Hardware is the leading source of elegant and innovative kitchen & bath hardware and accessories in the Midwest. We provide the best decorative door and cabinet hardware, faucets, organizers, and accessories available. We take pride in extending you an invitation to visit our luxurious showroom.
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Reviews (15)
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Jared Dietz
Jun 04, 2022
I've always had a good experience working with the crew at Millard Lumber. Dave Uhing has been awesome helping me with my deck project and went back and forth with me via e-mail and quotes until I was satisfied. I appreciated his patience and input into my project. Thanks to the crew for helping my deck project go smoothly.
Demetrius Jurineack
May 24, 2022
It did take a few hours too load me but the facility is great! They didn't stop working until my trailer was loaded! Plus it paid great
Jerry McGee
May 16, 2022
I have tried doing business with this company on several occasions. They lie and say they will return my call to help me but never do.
Sue Sterling
Nov 27, 2021
I am having three bathrooms remodeled. I ordered pulls for all drawers and cabinet doors. Turns out the pulls I ordered won't work for the smaller drawers-something about the way they are constructed. I attempted to return the items and discovered they have a zero return policy! Unused, still sealed in package, with receipt. Nope! So I am just out of luck.

This is an example of horrible customer service. I will be telling my contractor to warn his other clients of this terrible policy. I'm sure they have a "reason" but it's certainly not a positive experience for a customer.
Bill Ryan
Apr 17, 2021
I don't think Tanner nor Michael warrant even a 1 star. They do not know there job nor their product and when a mistake is made, rather than own it and make it right they put it back on the customer. They like to use comment like "you approved the ticket ". Yes that is correct. I approved the ticket. However, what is listed on the ticket is NOT the same as what was given me.

Not the first time either. So I guess shame on me for going back. I won't be making that mistake again. For the record, the products are great. The customer service an knowledge base of the employees are severely lacking.
Marion Gleason
Dec 05, 2020
Went to get 10 foot posts. Needed 6 of them. Two young men both named Ben had amazing attitudes and went through about 20 different posts until we were satisfied with the ones they showed us. They also loaded them into our vehicle. I would recommend going here for all your lumber needs. The warehouse guys customer service was incredible.
Brandon L.
Nov 23, 2020
Got hired on the 9th of November, i worked that whole week. The following week i wasn't feeling the greatest. Had to go take a covid-19 test, I took my test Tuesday, and got my results back Thursday. I was planning on going to work friday, when I found out I had to take my 7 year old daughter to take a covid-19 test before she could return back to school which is understandable.

I was going through Cornerstone Staffing. Andy Henderson was the hiring manager that interviewed me on the 9th I wasn't able to come in Friday due to child care plus needing a covid-19 test for my daughter. My daughter didn't go to school all week but this whole covid deal is still a new change in life for us. Andy told Cornerstone that I was Unreliable and let me go. I've texted Andy, I've called Andy today 11/23/2020 Left a voicemail also called and left voicemail for another manager there.

I have a family to take care of and me following protocol left me jobless. I have no clue what I did besides follow protocol from them and followed what the school and the CDC has asked from every american. I am not pleased with Millard Lumber.
Brian B.
Jul 01, 2020
Came here for fencing boards. They didn't have anything other than eight footers which were way longer than I needed. They were less than helpful and I ended up going to Home Depot and got way better service.
Todd H.
Apr 24, 2020
Your window salesman wants a paycheck but wants to do as little as possible to get it. I went in to ask him what the difference was between manufacturers windows based on the price difference for the same window. His lovely response was. It is my job as a buyer to go investigate on my own. He is only there to order what I want. Well I was there the learn the difference so I can make a informative decision.

So yes I was doing my investigation. How lazy can one person be. I also referred a few other people to millard lumber but after this fabulous experience I have called them and told them my experience and withdrew my referral. Now off to their competitor.
Michelle Jenson
Apr 14, 2020
My experience has been a complete 180 than what it was with Home Depot. Long story short, I went to Home Depot, demanded my money back and hopped across the street to see Angel. I had just spent four months trying to buy an entry door. I came to Angel with what I wanted. He was able to mock it up and give me an estimate in minutes (HD took about an hour mucking around on their software).

We worked back and forth on details and I made the purchase. A few weeks later the door came in (on time - HD was 2 weeks late). He called me, let me know it was in and we worked on scheduling an install. They ended up coming that weekend to install (HD was a month out for installs). The installer, Michael, was wonderful. He was very detailed and they were there much later than expected (everything in this house was done wrong). I couldn't be happier with my entry door and the process. This is what buying local and the customer experience is all about. Thanks guys! I can't recommend y'all enough.
Me H.
Mar 25, 2020
Great staff really good selection high quality. May not be the cheapest, but as they say, "you get what you pay for."
Jeff N.
Oct 30, 2019
Wow-service is key with this group of professionals. I kicked of a do it yourself project a month ago with the Millard Lumber team in my corner and haven't looked back. From start to finish, the team has come alongside me to help with those questions I couldn't answer or YouTube. Deliveries were made on time, returns of unused materials were not questioned and the guidance and design help was second to none. I'll choose these guys every time.
Jeff Newton
Oct 25, 2019
From start to finish-the team at Millard Lumber was there for all my DIY questions and concerns when I took on rebuilding my deck with composite. Helping me with design and structural needs and choice of the best material for the project. As with most of my projects, I try to take them on myself and when I've used the big box stores, I generally can't get a straight answer on how to deal with questions that normally come up as I am learning how to do things.

Not the case with this team. Deliveries were on time and very professional. The materials were in great shape and made it easy for me to just work. Thanks ML team - I'll be heading back to you the next time I decide to take on another project.
Matt Hamill
May 17, 2019
Left Home Depot after a lackluster customer service experience thinking we would get better service at a local lumber yard. Not the case. We waited at windows and doors over a 1/2 hour for help. No one came and we finally started to walk out when someone hurried over. The salesperson we finally had was condescending. But we finally ordered a new sliding glass door expecting that it would arrive in a single frame ready to slide in.

It came in 3 boxes, the doors separate from the frame. This was not what we expected and had we been told this, we would have ordered a different door. I would also add that we intended to order a new window as well, but decided to keep the old one rather than spend more time in this business. When the door arrived, I called the salesperson he assured this door would be easier to install and level because the frame would be lighter without the windows inside. This might be true for someone else, but 40 pages of directions later, I will say that has not been our experience.
Amy K.
Jan 02, 2018
We had an issue with an order a few months ago. Millard Lumber contacted me regarding our order issue/experience. I was impressed with their professionalism, communication and dedication to resolve the issue we experienced. I am always impressed with companies that strive to make things right with their customers. Although my experience did not start off positive, because of the excellent customer service I received at the end, I am willing to give Millard Lumber another try in the future.