Business Details
50+ Years
experience
Your Trusted Kitchen & Bath Remodeling Partner in Muncie, IN
As a family-owned business serving East Central Indiana for over 45 years, we specialize in transforming homes through comprehensive kitchen and bath design solutions. Our concept-to-completion approach combines unique designs, premium materials like Cambria quartz countertops, and professional installation to deliver spaces that balance aesthetics and functionality. With a legacy rooted in craftsmanship and customer satisfaction, we prioritize meticulous attention to detail, maintaining clean job sites, and honoring manufacturer warranties alongside our one-year labor warranty.Our team of NKBA-certified designers and experienced professionals collaborates closely with clients to address both structural and cosmetic needs, ensuring every project meets individual lifestyle requirements while adhering to timelines and budgets.
Services
Kitchen Design
Bath Design
Living Area Cabinetry
Partial Kitchen Renovation
Cambria Quartz Countertops
Details
- Year established: 1971
Highlights and features
- Family-owned business with 45+ years of local remodeling expertise
- NKBA-certified designer ensuring industry-standard kitchen and bath solutions
- Meticulous attention to detail with guaranteed clean, organized job sites
- One-year full warranty on all installation services
- Proven track record of completing complex structural renovations
Associations and certifications
- National Kitchen and Bath Association (NKBA)
What people say
Top notch quality
Professional installations
Exceeded expectations
Meticulous attention to detail
Transformed spaces beautifully
Services
Kitchen Design
Our kitchen design service transforms outdated spaces into functional, modern environments. We handle full renovations and cosmetic upgrades, including cabinetry, countertops, and lighting. Clients benefit from personalized consultations, 3D design visualizations, and access to premium materials like Cambria quartz. With over four decades of experience, we ensure every kitchen meets both aesthetic preferences and practical needs.
Bath Design
Specializing in complete bathroom transformations, we convert cramped spaces into luxurious retreats. Services include installing new plumbing fixtures, showers, bathtubs, and custom vanities. Our team addresses spatial constraints while enhancing comfort and value. Clients receive tailored design solutions that maximize functionality and create spa-like environments within residential properties.
Living Area Cabinetry
We design customized cabinetry systems for various home spaces, including laundry rooms, entertainment centers, and mudrooms. Our solutions optimize organization and storage efficiency while maintaining aesthetic appeal. From wet bars to craft rooms, our team creates functional cabinetry that complements existing decor and meets specific household requirements.
Partial Kitchen Renovation
This service focuses on targeted kitchen improvements without full-scale demolition. Options include countertop replacements, backsplash installations, and fixture upgrades. We help clients modernize specific elements while preserving existing layouts. The process maintains minimal disruption to homeowners while delivering significant visual and functional enhancements.
Cambria Quartz Countertops
As Indiana's only Cambria Premier Dealer, we offer premium American-made quartz countertops. These durable, low-maintenance surfaces combine natural beauty with practicality. Our installation service ensures precise fitting and finishing, providing clients with long-lasting countertops available in diverse patterns and finishes to suit any kitchen design.
People
Greg Rawson
Owner/Designer/Sales
NKBA-certified designer with over 30 years in the family business. Graduated from Ball State University with a business degree, joined the company in 1986, and took ownership in 2000. Specializes in creating custom solutions while maintaining strong client relationships.
Brad Kelley
Project Facilitator
Manages production side of operations with 20+ years of experience. Holds a degree in Building Trades Technology from Vincennes University. Known for reliability and problem-solving skills during installation processes. Joined the company in 2000 after construction industry experience.
Connie Beaty
Design/Sales Assistant
Creates computer-ready design presentations with interior design expertise. Holds a 2008 Ball State University degree. Combines artistic talent with technical skills to support design projects. Joined the team in 2016 after industry experience.
Amy Rawson
Office Administrator
Manages office operations and bookkeeping since 2012. Known for warm customer service in the Muncie showroom. Balances administrative duties with family life, emphasizing organization and positive attitude in business operations.
Questions
What areas do you serve for remodeling projects?
We primarily serve East Central Indiana, including Delaware County, Muncie, and Yorktown. Our team handles projects in both urban and rural settings across the region.
What types of remodeling services do you offer?
We specialize in kitchen and bathroom design/remodeling, living area cabinetry solutions, partial kitchen renovations, and premium countertop installations including Cambria quartz surfaces.
How long does a typical kitchen remodel take?
Most kitchen projects take 6-8 weeks from design finalization to completion. Timelines vary based on project scope, material availability, and structural requirements while maintaining quality standards.
Do you provide warranties for your work?
Yes, we offer a one-year full warranty on all installation services. We also honor manufacturer warranties for products like countertops and fixtures.
Can you help with both small and large projects?
Absolutely. We handle everything from minor cosmetic upgrades to complete structural renovations. Our team adapts to each client's specific needs regardless of project scale.
How does the design consultation process work?
We begin with an in-home consultation to assess your space, discuss needs, and explore design ideas. Our designers then develop personalized plans with material selections before finalizing details and timelines.
Reviews (3)
Thomas Farley
Aug 13, 2021
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I recently redid the vanities and shower in my bathrooms, and Monica was super helpful. She helped me pick out designs that matched and everything looks great. The installation guys were very professional and got all the work done quickly and effectively, even fixing some issues I didn't know existed till the old walls got tore out. The only issue was a misunderstanding with the shower door handles, but Monica corrected it quickly and at no extra charge. I highly recommend this company for anyone looking to do remodels and will be contracting them again myself for future projects.
Allen Landreth
Apr 14, 2021
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From start to finish, the process was seamless. The project required removing existing garden corner tub and installing a standard tub with whirlpool option. Simply started with a phone call and Monica was eager to see the challenge immediately. She requested an in home consultation the following day and her design shortly after was spot on. They stated they would start on a specific day and they delivered. Highly recommend using this company. They stand behind their work and the results were above expectations.
Pete Dall
Dec 11, 2016
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My wife and I were in the market for a Kitchen remodel. After hearing about Richards reputation we called out Greg Rawson to inspect and design a new kitchen for our home. The experience was wonderful. Greg and his crew were increbily patient and professional helping us through such a big project. I would recommend anyone to call Richards if they have any kitchen or bathroom needs. Pete Dall