Business Details
33 Years
experience
Your Trusted Source for Building Supplies and Design Expertise in Hawaii
Since 1993, Pacific Source has been Hawaii's premier provider of building materials and design expertise, serving contractors and homeowners with unmatched quality and service. Our team of certified kitchen designers and product specialists deliver tailored solutions for residential and commercial projects, offering everything from framing materials to exotic woods and high-end appliances. With showrooms across Oahu, Maui, Kauai, and the Big Island, we combine local market knowledge with a vast network of manufacturers to meet specific project needs.Our commitment to excellence extends to every order, ensuring meticulous attention to detail from initial consultation through final delivery. As part of Foundation Building Materials, we maintain rigorous quality control while offering competitive pricing and personalized support for every client.
Services
Kitchen & Bath Design
Building Supplies
Fleetwood Products
Bonding Services
Showroom Consultations
Custom Millwork
Appliance Sales
Window & Door Supply
Cabinet Distribution
Commercial Building Materials
Details
- Year established: 1993
Highlights and features
- Certified kitchen designers with 30+ combined years of Hawaii-specific experience
- Exclusive Fleetwood dealer with full-service support from design to installation
- Comprehensive product range from framing materials to luxury finishes in stock
- Dedicated bonding specialists approved by Hawaii lenders for construction projects
- Island-wide delivery network with specialized crating and handling services
Services
Kitchen & Bath Design
Our certified designers provide personalized kitchen and bathroom solutions tailored to Hawaii's unique architectural styles. Since 1993, we've helped homeowners and contractors select premium cabinetry, countertops, and fixtures while maintaining budget and vision integrity. Our showroom consultations include product samples, space planning, and material selection guidance.
Building Supplies
We offer comprehensive building material solutions from framing lumber to specialty finishes. Our inventory includes windows, doors, roofing materials, plumbing fixtures, and millwork sourced from leading manufacturers. Custom ordering options ensure availability of specialty items not carried in stock locations across the Hawaiian islands.
Fleetwood Products
As Hawaii's exclusive Fleetwood dealer, we provide technical expertise for custom window and door installations. Our specialists assist with product selection, architectural integration, and installation support for residential and commercial projects. We maintain inventory of standard sizes while offering custom fabrication options for unique applications.
Bonding Services
Our bonding specialists help contractors secure performance bonds through Hawaii-approved lenders. We provide credit applications and financial documentation support for construction projects requiring formal bonding agreements. This service complements our material supply and delivery operations for large-scale developments.
Showroom Consultations
Four island locations offer in-person design consultations with experienced product specialists. Clients can view material samples, discuss project requirements, and receive technical guidance for both residential and commercial builds. Appointments ensure dedicated time with designers familiar with local building codes and climate considerations.
People
Charlotte Garrison
Branch Manager
Overseeing daily operations at Pacific Source's main facility, Charlotte brings extensive management experience in building materials distribution to ensure efficient service delivery across all locations.
Joshua Ladd
Operations Manager
Managing logistics and inventory control, Joshua coordinates the company's delivery network and warehouse operations to maintain timely material availability for contractors and homeowners across the islands.
Mark Mason
Founder
Establishing Pacific Source in 1993, Mark built the company's reputation for quality building supplies and customer service that continues through its expansion across Hawaii's major islands.
Marv Metsker
Sales Manager
Leading sales operations, Marv connects clients with appropriate product specialists and coordinates the team of designers and material experts serving residential and commercial construction projects.
Gina Dunker
Maui Showroom Manager
As certified kitchen designer and Maui showroom leader, Gina provides personalized design consultations while managing local inventory and coordinating island-specific delivery requirements for building materials.
Questions
What building materials do you stock?
We carry windows, doors, cabinets, appliances, Caesarstone countertops, millwork, plumbing fixtures, flooring, and structural materials including lumber, plywood, and framing supplies.
Do you offer design services for kitchens and bathrooms?
Yes, our certified designers provide free consultations at four island locations to help plan kitchen and bath renovations using premium materials and custom solutions.
Are you an authorized Fleetwood dealer?
We're Hawaii's exclusive Fleetwood Windows & Doors dealer, offering technical expertise, product selection, and installation support for residential and commercial projects.
Can you help with construction project financing?
Our bonding specialists assist contractors with performance bond applications through Hawaii-approved lenders as part of our comprehensive project support services.
Do you deliver materials to all Hawaiian islands?
Yes, we provide delivery services across Oahu, Maui, Kauai, and the Big Island with specialized crating and handling for fragile or oversized items.
Reviews (5)
Cynthia T.
Jun 28, 2020
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Do not buy cabinets from this source. we built a new home several years ago. in year 1, we started to notice termite dropping in all pacific source cabinets. immediately, we brought it to their attention. they did nothing. we tried spot treatments to no avail. now we are fumigating this week. do not expect them to care and do not be lured by the beauty of the products-- in this case belmont cabinets. fumigate all products before installation. they will not pay you one penny nor care.
Ms. T. F.
Jun 11, 2019
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We worked with Jennifer, a Certified Kitchen Planner at Pacific Source for the first time. Pac Source prefers to work with people who are working with & are referred by a General Contractor. Jennifer is truly a professional kitchen planner, can recommend perfect, functional layouts AND prints you fabulous, large color images of everything. She is quite accessible, very responsive to phone calls & email, very easy to work with, and knows her job inside & out. Yes, the price is a lot more than the Chinese cabinets that dominate the market, BUT there is no comparison to the quality of the actual finished product & little details on how they are constructed. Our cabinets arrived on time, 5 weeks after order was processed, cabinets were fully assembled, delivery is by Island Movers, only delivered to the jobsite curb.
C. M.
Jun 22, 2017
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Do not ever use these guys if you have a deadline. Despite numerous attempts to work out dimensions (I got measurements all done within a day in their office) and they still got it wrong. I followed up with them and my site manager followed up with them regularly for over a month. All I got was a vacation notice from email account. Cannot meet installation deadline so will cost me around $25k. Not worth dealing with these kinds of people.
I e seen this kind of shop before over my 30+ years in the industry, and I recommend steering clear. Do not risk completion deadlines on them. They didn't deliver as promised. I would give negative star if possible.
I e seen this kind of shop before over my 30+ years in the industry, and I recommend steering clear. Do not risk completion deadlines on them. They didn't deliver as promised. I would give negative star if possible.
Dustin S.
Jun 15, 2017
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These guys are the ultimate say one thing, deliver another. Much the same as the poor souls who have also posted here, I ordered doors in December of '16, gave a 50% deposit and have had no less than 10 excuses, many pointed at me, my GC and architect as to why they can't get me my product - Stay Away from these guys if you can.
P. F.
Sep 30, 2016
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Wow I read the reviews and I couldn't believe they could be that bad. They are! They completely wasted my time. I was picking an exterior door and I was told by Sara that they would get back to me next week. I called back today (10 days later) and she had no idea what I was talking about, even though she had take notes and my name and number. She acted like she had no clue what I was talking about.
The whole place is full of incompetent people. Then she tried to make it sound like I was supposed to have my contractor come in before she could price anything, a 180 degree change from what she told me 10 days before.
The whole place is full of incompetent people. Then she tried to make it sound like I was supposed to have my contractor come in before she could price anything, a 180 degree change from what she told me 10 days before.
