Business Details
50+ Years
experience
Custom Kitchen & Bath Remodeling Experts
Founded in 1934 by Lena and Benjamin Rosen as Norfolk Hardware, our company has evolved into New England's largest kitchen and bath remodeling provider. With six showrooms across Massachusetts and New Hampshire, we combine family-owned tradition with modern expertise, offering custom cabinetry, countertops, and full-service remodeling. Our team of seasoned designers and installers prioritizes personalized service, leveraging decades of collective experience to deliver functional, aesthetically tailored solutions.Backed by a 1-year labor warranty and A+ BBB accreditation, we emphasize quality craftsmanship, competitive pricing, and customer-centric financing options. As part of The Norfolk Companies, we maintain 200+ employees while preserving the personalized touch of our local roots.
Services
Kitchen Cabinets
Bath Cabinets
Countertops
Cabinet Design
Remodeling Services
Details
- Year established: 1934
Highlights and features
- We offer 90 years of family-owned expertise in kitchen and bath remodeling.
- Our free expert design services include 3D renderings and personalized floor plans.
- Professional installation backed by a 1-year labor warranty.
- Showrooms feature top trends from 6 Massachusetts and New Hampshire locations.
- Affordable financing options available for qualified customers.
Associations and certifications
- A+ Better Business Bureau
What people say
Expert design services
Professional installation
Timely completion
Personalized service
Exceptional craftsmanship
Services
Kitchen Remodeling
Our comprehensive kitchen remodeling service combines expert design with professional installation. From layout optimization to material selection, our designers create functional spaces tailored to your lifestyle. We handle every phase including demolition, cabinetry, countertops, and finishing touches. With showroom consultations and 3D design tools, we ensure your vision becomes reality while maintaining strict quality control throughout the renovation process.
Custom Countertops
We offer premium countertop solutions featuring granite, quartz, laminate, and solid surface materials. Our specialists help select durable, aesthetically pleasing surfaces that complement your cabinetry. With access to top brands like Cambria and Silestone, we provide precise measurements, fabrication, and expert installation services. Each project includes personalized guidance on material properties and maintenance requirements.
Bathroom Vanities
Transform your bathroom with custom vanity solutions and modern design elements. Our service includes space planning, material selection, and installation of cabinetry and countertops. We offer both standard and custom configurations to maximize functionality while enhancing aesthetic appeal. Design consultations help clients choose from various storage options and finishing touches.
Cabinet Installation
Professional cabinet installation services for both stock and custom designs. Our team ensures precise fitting and finishing for seamless integration with existing spaces. We offer in-home measurements, removal of old cabinetry, and expert mounting solutions. Available for kitchens, bathrooms, and specialty rooms like home offices and entertainment centers.
Financing Options
We provide flexible financing solutions to make home renovations accessible. Qualified customers can access monthly payment plans starting at $299 for kitchen projects. Our financial specialists explain terms clearly and help select appropriate funding options. This service simplifies budgeting while maintaining access to premium materials and professional installation services.
Questions
Do you offer free design consultations?
Yes, we provide complimentary in-showroom design consultations with expert kitchen and bath designers.
What financing options are available?
We offer flexible financing plans starting at $299/month for qualified customers through our financing partners.
Do you provide installation services?
Yes, we offer professional installation services for cabinets, countertops, and complete kitchen/bath remodels.
What materials do you carry?
We feature granite, quartz, laminate, and solid surface countertops, along with custom cabinetry from top manufacturers.
Are your contractors licensed and insured?
Yes, all our contractors are state-licensed, insured, and meet strict code requirements.
Do you have a warranty on services?
We provide a 1-year labor warranty on all installation and remodeling services.
Videos
Reviews (6)
Sue S.
Dec 30, 2020
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Not a single person in kitchen and bath design when my husband and I arrived. We went there to purchase a bathroom vanity and medicine cabinet. Woman was so rude! Couldn't even give us 10 min of time. Had photos, measurements in hand and even the cabinet sample we wanted. She told us they don't carry that line and it's listed on their website. I got the "I've been here a long time" line.
We said we could go with another cabinet line but wanted something similar. She was very short and curt. No reason for the attitude at all. See you later. Taking our business elsewhere and I would recommend anyone reading this to do the same. Unprofessional!
We said we could go with another cabinet line but wanted something similar. She was very short and curt. No reason for the attitude at all. See you later. Taking our business elsewhere and I would recommend anyone reading this to do the same. Unprofessional!
Tiffany W.
Dec 08, 2019
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Can't keep appointments, lack of associates in the stores on weekends. If you do happen to go into the store on the weekend be prepared to be ignored. I was in the store for 30 mins while the associate John ignored me and continued to answer the questions of other patrons despite making eye contact with me several times. Too many places to go to waste my money here.
Michael C.
Jul 16, 2019
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I was referred here by one of my contractors for new kitchen cabinets. Sent an initial email with dimensions of the kitchen and received an email back saying that a designer would be in touch. A Leymarie Arroyo reached out shortly after with an estimate as well as images of what the design would look like. We scheduled an in person meeting to see the cabinets and get an idea of the process. Leymarie was very off putting and a bit rude.
Still we were looking to move forward with Norfolk as we had heard decent things. We left asking if she could send us an estimate for the installation and she said she would. We were ready to purchase but never heard back from her so decided to look elsewhere. Ended up going to Home Depot and received better customer service and a better price.
Still we were looking to move forward with Norfolk as we had heard decent things. We left asking if she could send us an estimate for the installation and she said she would. We were ready to purchase but never heard back from her so decided to look elsewhere. Ended up going to Home Depot and received better customer service and a better price.
Kira H.
Mar 13, 2019
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Eric Rainey is #1! He helped us create the best design for our kitchen and bathroom. He had excellent customer service and was very knowledgable!
Mark R.
Sep 15, 2018
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Had eric design my kitchen and was very pleased! he is a asset to norfolk and i would refer him to my friends who want a fabulous kitchen!
Megan D.
Aug 24, 2018
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I had a great experience working with Merry to design my kitchen, which I love. She listened well to my tastes and needs ( I had a list of like 15 things I wanted specifically, squeezed in my 12 x 10 kitchen). She was very nice to work with. I was able to stay in my budget and get all the things I wanted! My contractor installed it and it was a very successful project!
